name: Acceptable Use Policy slug: acceptable-use version: 1.0.0 effective_date: TBD-pre-publication last_updated: 2026-05-09
Acceptable Use Policy
Plain-English Summary
Don't break the law. Don't lie about people. Don't list any of the items in Section 2. Use Block first to remove someone from your experience; only file a Report when you actually believe a policy was broken and you saw it yourself. Filing fake or retaliatory reports is itself a violation and will cost you your reporting privileges. We will remove content and suspend accounts when we have a good-faith belief this Policy or the law has been violated, and we rely on the protections of 47 U.S.C. § 230(c)(2)(A) when we do.
This Acceptable Use Policy ("AUP" or "Policy") is part of, and incorporated by reference into, the ShareFree Terms of Service available at /terms (the "Terms"). Capitalized terms used but not defined here have the meanings given in the Terms. This Policy is the single canonical source for the ShareFree prohibited-listings schedule; the Terms reference back to Section 2 below. This Policy works in tandem with our Community Guidelines and the DMCA Policy.
By accessing or using ShareFree (the "Service"), you agree to comply with this AUP. Violations may result in content removal, account warnings, suspension, permanent ban, forfeiture of credits, referral to law enforcement, and civil action.
1. Prohibited Conduct
You may not engage in, attempt, facilitate, or encourage any of the following while using the Service. The list is illustrative and not exhaustive; ShareFree may take enforcement action against any conduct it determines, in its sole and good-faith judgment, to be harmful, deceptive, abusive, or contrary to the spirit of the Service. The phrase "including but not limited to" applies to every item below.
You may not:
1.1. Violate any law. Use the Service in any way that violates any applicable local, state, federal, tribal, foreign, or international statute, regulation, ordinance, executive order, court order, or common-law duty, including any law of the jurisdiction where you reside, where the counterparty resides, or where the meetup, transaction, or transfer occurs.
1.2. Infringe intellectual property. Post, transmit, distribute, or list content that infringes any third party's copyright, trademark, trade secret, right of publicity, moral right, or other proprietary right. Notices of alleged copyright infringement must be submitted through the procedure described in the DMCA Policy; this AUP does not modify or replace that process.
1.3. Post false, misleading, defamatory, or fraudulent content. This includes false statements of fact about identifiable persons or businesses, fake reviews, fabricated claim histories, deceptive listing descriptions, doctored images, manipulated AI-generated content presented as authentic, and any representation made with knowledge of its falsity or with reckless disregard for its truth.
1.4. Harass, threaten, intimidate, dox, or stalk any person, including other users, ShareFree employees and contractors, moderators, and members of the public. This includes repeated unwanted contact after a user has blocked you, off-platform harassment connected to ShareFree contact, publishing or threatening to publish another person's private identifying information ("doxxing"), and any pattern of conduct that would cause a reasonable person to fear for their safety.
1.5. Engage in hate speech. You may not post content that attacks, dehumanizes, or incites discrimination, violence, or hostility against a person or group on the basis of race, color, ethnicity, national origin, immigration status, religion, gender, gender identity, gender expression, sexual orientation, disability, serious medical condition, age, veteran or military status, pregnancy, or marital status.
1.6. Impersonate any person or entity, including other users, ShareFree employees, moderators, public figures, journalists, government officials, law-enforcement officers, or emergency responders, or falsely state or otherwise misrepresent your affiliation with any person or entity.
1.7. Collect or harvest personal information about other users without their informed, affirmative consent, whether by manual scraping of profile pages, automated extraction, social-engineering questions in chat, or any other means. This prohibition applies regardless of whether the data is otherwise "publicly visible" within the Service.
1.8. Transmit malware or other harmful code. You may not upload, transmit, or link to viruses, worms, trojans, ransomware, spyware, keyloggers, cryptominers, browser hijackers, or any other software designed to interfere with, damage, or gain unauthorized access to a computer system, mobile device, network, or data.
1.9. Attempt unauthorized access. You may not probe, scan, or test the vulnerability of any ShareFree system, network, or application; conduct unauthorized penetration tests; bypass authentication, authorization, or session management; or access any account, server, data store, log, or administrative interface that has not been expressly made available to you. Authorized security research must proceed exclusively through ShareFree's coordinated vulnerability disclosure process.
1.10. Reverse-engineer, decompile, disassemble, or derive source code from the Service, the ShareFree mobile or web applications, the API, the AI moderation systems, or any underlying software, except to the extent (and only to the extent) such restriction is prohibited by applicable law.
1.11. Use bots, scrapers, crawlers, or automated tools to access, query, monitor, or extract data from the Service without ShareFree's prior written permission. This includes headless browsers, residential proxies, browser-automation frameworks, screen-scraping pipelines, and any tool that simulates human interaction at scale. Search-engine crawlers are permitted to the extent the Service's robots.txt allows.
1.12. Interfere with or disrupt the Service. You may not flood the Service with traffic, conduct denial-of-service attacks, send malformed requests intended to crash systems, abuse retry logic, exhaust rate-limited resources to deny service to others, or otherwise impair the operation, performance, integrity, or availability of the Service for any other user.
1.13. Maintain more than one account. One human, one account. Multi-accounting is prohibited regardless of intent. Limited exceptions exist only for documented business accounts approved in advance and in writing by ShareFree. (See Section 5.)
1.14. Circumvent security features, rate limits, paywalls, sanctions, or blocks. This includes evading account suspensions or bans, getting around per-user rate limits, defeating geo-restrictions, bypassing age gates, evading the credit-purchase paywall for paid features, or circumventing user-to-user blocks (whether by creating a new account, asking another user to relay messages, or otherwise).
1.15. Use the Service for unauthorized commercial purposes beyond the listing, advertising, and commerce features ShareFree expressly provides. You may not resell access to the Service, embed the Service inside another product, white-label the Service, or use the Service as a back-end for an unrelated commercial offering.
1.16. Post sexually explicit, obscene, or violence-glorifying content. ShareFree is not a platform for adult content, gore, or content that celebrates real-world violence, mass casualty events, terrorism, or atrocities.
1.17. Endanger minors. ShareFree has zero tolerance for content that sexualizes, exploits, or endangers minors. Suspected child sexual abuse material ("CSAM") and non-consensual intimate imagery involving minors will be immediately reported to the National Center for Missing & Exploited Children CyberTipline (1-800-843-5678 / report.cybertip.org) and to appropriate law-enforcement authorities, and the offending account will be permanently banned and preserved for legal process.
1.18. Facilitate illegal transactions or activity, including arranging in-person meetups for the exchange of any prohibited item or service, even where ShareFree's automated systems did not detect the underlying intent in the listing.
1.19. List prohibited items. See Section 2 for the canonical schedule.
1.20. Engage in coordinated inauthentic behavior, including operating sock-puppet accounts, brigading reports or appeals, manipulating ratings, soliciting or paying for fake reviews, vote-rigging community polls, ballot-stuffing leaderboards, or coordinating multiple accounts to amplify content or harass a target.
1.21. Conduct phishing, social engineering, or fraud schemes, including pretending to be ShareFree support, requesting credentials, soliciting one-time-passcodes, sending off-platform payment links to defraud claimants, advance-fee fraud, fake escrow services, or any deception designed to extract money, data, or property.
1.22. Engage in money laundering, terrorism financing, or sanctions evasion, including structured transactions, use of straw accounts, transfers to or from sanctioned persons or jurisdictions, and use of credits or any in-app value to obscure the source or destination of funds.
1.23. Sell, transfer, lease, lend, or share access to your account. Your account credentials are personal to you. Account-sharing, account-rental, "verified-account" resale, and trading of established accounts are all prohibited and constitute grounds for permanent termination.
1.24. Access the Service while sanctioned. You may not access or use the Service if you are (a) listed on the U.S. Treasury Department Office of Foreign Assets Control ("OFAC") Specially Designated Nationals list or any other U.S. or applicable sanctions list, (b) located in a comprehensively sanctioned country or region, or (c) otherwise prohibited by U.S. or applicable export-control or sanctions law from receiving services from a U.S.-based provider.
1.25. Use the Service after a ban. If your account has been suspended or terminated, you may not access the Service through any other account, device, or means. Account-evasion is itself a permanent-ban offense and may give rise to civil claims under the Computer Fraud and Abuse Act and analogous Texas statutes.
2. Prohibited Listings — Schedule
The following items, services, and content categories may not be listed, offered, requested, traded, exchanged, advertised, gifted, or referenced as available on ShareFree, even when offered free of charge, even between consenting adults, and even where the underlying conduct is lawful in your jurisdiction. This list is non-exhaustive; we may remove any listing at our sole discretion. The categorical headings are illustrative; if an item plausibly belongs in a category, treat it as prohibited and contact support if you believe an exception should apply.
The schedule below is the canonical source for ShareFree's prohibited-listings rules. Where the Terms or any other ShareFree document references prohibited listings, that reference incorporates this Section 2 by reference.
2.1. Alcohol
Beer, wine, hard cider, mead, spirits, liqueurs, fortified wines, alcoholic seltzers, alcoholic kombucha or other fermented beverages exceeding the legal alcohol-by-volume threshold, home-brewed or home-distilled beverages, alcohol-infused desserts or edibles, and any container of alcoholic beverage regardless of seal status. Listing alcohol implicates the Texas Alcoholic Beverage Code and federal platform-liability exposure under the Prevent All Cigarette Trafficking Act ("PACT Act").
2.2. Tobacco, Vapes, Nicotine, Cannabis & Cannabinoids
Cigarettes, cigars, cigarillos, pipe tobacco, chewing tobacco, snuff, snus, hookah/shisha, nicotine pouches, electronic cigarettes, vape pens, vape mods, e-liquids and salts, disposable vapes, kratom and kratom extracts (including 7-OH and concentrated alkaloid products), kava beyond regulatory tolerance, all forms of cannabis flower, concentrate, edibles, and topicals, CBD products outside the federal hemp definition, delta-8 THC, delta-9 THC, delta-10 THC, THCA flower, THCP, HHC, HHCP, THCO and related esters, any synthetic cannabinoid or "spice," and any product that contains, delivers, or is intended to contain or deliver any of the foregoing. Implicated authorities include the federal Controlled Substances Act, Texas House Bill 1325 and its implementing regulations, the PACT Act, and state-level vape and tobacco regulation.
2.3. Firearms, Ammunition, and Gun Parts
Handguns, rifles, shotguns, antique firearms whether or not federally exempt, ammunition of any caliber or gauge (loose, boxed, or in magazines), magazines and feeding devices, firearm frames and receivers (whether finished or 80%-complete), suppressors, short-barreled rifles, short-barreled shotguns, machine guns, destructive devices, NFA items of any kind, "ghost gun" build kits, parts kits substantially completing a firearm, 3D-printable firearm files (including but not limited to CAD, STL, STEP, OBJ, G-code, and any computer-aided design or fabrication file format), conversion devices including auto-sears and "switches," tasers and stun guns where state law restricts transfer, pepper spray and OC products exceeding state-law limits, body armor where restricted by state or federal law, and firearm components such as barrels, slides, bolts, and bolt carriers when transferred outside a complete firearm. Implicated authorities include the federal Gun Control Act, the National Firearms Act, the Undetectable Firearms Act, and Texas Penal Code Chapter 46.
2.4. Gambling, Sweepstakes-for-Value, and Wagering Instruments
Sports-betting tickets and accounts, lottery tickets (including scratch-offs and second-chance entries), raffle tickets, casino chips and tokens, slot-machine and electronic-gaming devices, "8-liner" and "skill-game" terminals, sweepstakes entries with cash-equivalent value, daily-fantasy-sports entries and accounts, prediction-market shares, and any device, ticket, code, or right whose primary purpose is to facilitate wagering for value. Implicated authorities include Texas Penal Code Chapter 47 and the federal Unlawful Internet Gambling Enforcement Act.
2.5. Drugs, Controlled Substances, and Drug Paraphernalia
Schedule I, II, III, IV, and V controlled substances of every kind, prescription medications including those validly prescribed to you, prescription-only veterinary medications, "research chemicals" and novel psychoactive substances, nitrous oxide cartridges and tanks intended for inhalation, "whippets" or "whip-its," poppers and alkyl-nitrite products, kits or paraphernalia primarily intended for the consumption of any controlled substance, drug-testing-evasion products, and any item the listing or context of which indicates an intended use as drug paraphernalia.
2.6. Hazardous Materials
Explosives and blasting agents, fireworks beyond consumer-grade Class C fireworks lawful under Texas law, ammunition primers and powders (subject to Section 2.3), bulk flammable liquids and gases, radioactive materials and devices, friable asbestos and asbestos-containing materials, lead-based paint and pre-1978 painted articles where prohibited, mercury and mercury-containing devices not in compliance with the Mercury-Containing and Rechargeable Battery Management Act, refrigerants on the EPA Significant New Alternatives Policy ("SNAP") prohibited list, ozone-depleting substances, and any U.S. Department of Transportation-regulated hazardous material requiring special shipping that has not been so handled.
2.7. Wildlife, Animals, and Animal Parts
Live animals of any species, animal-trafficking arrangements, ivory and worked-ivory items, products derived from species listed under the Endangered Species Act or the Convention on International Trade in Endangered Species ("CITES"), hides, skins, pelts, mounts, claws, teeth, bones, and feathers of regulated species, hunting trophies in interstate or international commerce, raptor parts and migratory-bird feathers, and any specimen the lawful possession of which requires a permit not held by the lister. Implicated authorities include the Lacey Act, the Endangered Species Act, the Marine Mammal Protection Act, and the Migratory Bird Treaty Act.
2.8. Stolen, Recalled, and Counterfeit Goods
Property stolen from another person or entity, property reasonably suspected to be stolen, items recalled by the U.S. Consumer Product Safety Commission or any other consumer-protection authority that have not been remediated, counterfeit branded merchandise of any kind, replica or "inspired-by" goods bearing protected trademarks, gray-market goods sold in violation of authorized-distributor agreements, and goods bearing tampered, defaced, or removed serial numbers.
2.9. Human Body Materials and Medical Devices
Human remains, ashes, bones, organs, tissue, blood, plasma, breast milk (donated through unregulated channels), hair extensions sourced without consent documentation, used medical devices including but not limited to CPAP and BiPAP machines, infusion pumps, defibrillators, and prosthetics, prescription contact lenses, prescription eyeglasses, hearing aids requiring authorization, prescription orthotics, and any FDA-regulated device that requires authorization for transfer to a non-licensed end user.
2.10. Adult Content and Sexual Services
Pornography of any kind, sexually explicit imagery, escort services and "companionship" arrangements with sexual content, "sugar" or transactional-companionship arrangements, used underwear and intimate items, sex-work referrals, in-call/out-call advertisements, fetish content, adult-subscription content (e.g., links to adult subscription platforms), and any listing whose evident purpose is to facilitate commercial sexual activity. This category reflects the FOSTA-SESTA carve-out from Section 230 immunity (18 U.S.C. § 2421A) and is enforced strictly.
2.11. Restricted Weapons
Switchblade and automatic-opening knives where restricted, brass knuckles and metal knuckles, ballistic knives, butterfly knives where state law restricts, throwing stars and shuriken, billy clubs, blackjacks, saps, nunchaku where restricted, slingshot wrist-rockets where restricted, crossbows where restricted by jurisdiction, and any weapon whose possession or transfer is restricted by Texas law or the law of the user's local jurisdiction.
2.12. Government and Financial Instruments
Government-issued identification documents (driver licenses, state IDs, passports, visas, work permits), Social Security cards and numbers, birth certificates, military IDs, professional-license documents, currency outside legitimate numismatic context, securities, options, futures contracts, bonds, certificates of deposit, lottery scratchers and tickets, prepaid debit cards above $250 in unredeemed value, gift cards exceeding $250 in unredeemed value, cryptocurrency and stablecoins of any kind, non-fungible tokens ("NFTs"), in-app value of other services, account-credit balances, and any instrument primarily representing transferable monetary value.
2.13. Personal Data, Credentials, and Accounts
Personal-data sets and "leads lists," scraped contact databases, mailing lists not assembled with consent, account credentials for any service (including ShareFree), session cookies, authentication tokens, "verified" social-media accounts and badges, aged accounts, follower-bot services, OTP-relay services, and any product or service whose evident purpose is to enable access to an account, system, or data set the lister does not own.
2.14. Hacking, Surveillance, and Bypass Tools
Malware, exploit kits, ransomware-as-a-service, stresser/booter services, cracking tools, hidden cameras and audio recorders intended for non-consensual surveillance, GPS trackers intended for non-consensual tracking, signal jammers, IMSI catchers, descrambling devices, cable-TV and streaming-service descramblers, region-lock bypass services, jailbreak and rooting services offered commercially, account-creation and account-farming services, CAPTCHA-solving services, and any device or service whose primary purpose is to defeat security, access controls, or content protection.
2.15. Predatory Financial Services
Pyramid schemes and chain-letter schemes, multi-level-marketing recruitment offers, payday and title loans, debt-collection services from unlicensed collectors, credit-repair services that violate the Credit Repair Organizations Act, advance-fee loan offers, "guaranteed approval" credit offers, and other consumer-financial offerings that violate state or federal consumer-protection law.
2.16. Unlicensed Regulated Services
Legal advice and document drafting from non-attorneys, medical, dental, optometric, chiropractic, and veterinary services from unlicensed practitioners, real-estate brokering by non-licensees, mortgage and loan brokering by non-licensees, financial advisory services by persons not registered as investment advisers or representatives where required, tax-preparation services in violation of IRS or state requirements, regulated trade work (electrical, plumbing, HVAC, structural construction, roofing, foundation, gas-line) above the dollar or scope thresholds at which Texas (or the user's state) requires licensure, child-care and elder-care services without required licensure, and any other service whose performance for compensation requires a state or professional license the lister does not hold.
2.17. Investment Schemes
Pyramid and chain-letter "opportunities," speculative "investment opportunities" of any kind, crypto-mining contracts and cloud-mining offerings, ICO and token-sale solicitations, yield-farming and DeFi-pool referrals, foreign-exchange and CFD signal services, multi-level-marketing recruitment posts (regardless of how characterized), and any solicitation of investment of money or property in a venture with the expectation of profits derived from the efforts of others (the Howey test).
2.18. Political Material with Regulatory Implications
Campaign materials, advertisements, in-kind contributions, or solicitations that would constitute regulated contributions under the Texas Election Code, the Federal Election Campaign Act, or applicable municipal campaign-finance ordinances, where the listing is not produced and disclosed in compliance with those rules. Ordinary political speech in non-listing posts is governed by the Community Guidelines, not this section.
2.19. Catch-All
Anything illegal under federal law, the law of the State of Texas, or the law of the user's local jurisdiction, and anything ShareFree determines, in its sole and good-faith judgment, to be inconsistent with the safety, lawfulness, or community character of the Service.
3. Prohibited Content (NCMEC + Safety Floor)
Beyond prohibited listings, the following content is prohibited anywhere on the Service — in profiles, listings, messages, ratings, reports, appeals, ad copy, or any other surface:
3.1. Child Sexual Abuse Material (CSAM). Zero tolerance. Any image, video, audio, generated content, or text depicting or soliciting the sexual abuse or exploitation of a minor will result in immediate permanent ban, immediate report to the NCMEC CyberTipline (1-800-843-5678 / report.cybertip.org) as required by 18 U.S.C. § 2258A, preservation of the offending content and account metadata for law-enforcement use, and cooperation with any resulting investigation.
3.2. Non-Consensual Intimate Imagery ("NCII" or "Revenge Porn"). Distribution or threatened distribution of intimate images of an identifiable person without that person's consent, regardless of how the imagery was originally obtained. Texas Penal Code § 21.16 and 15 U.S.C. § 6851 are implicated.
3.3. Threats of Violence and Glorification of Violence. Specific threats against any person, group, or place; content that praises, celebrates, or memorializes attackers in mass-casualty events; recruitment for violent extremist organizations; and instructional content for committing acts of violence.
3.4. Terrorism Content. Content produced by, promoting, or recruiting for organizations designated as Foreign Terrorist Organizations by the U.S. State Department, or domestic violent-extremist movements engaged in or planning violence.
3.5. Doxxing, Stalking, and Swatting Facilitation. Publication or aggregation of another person's home address, workplace, phone number, family members, daily routine, vehicle, or other private identifying information without consent; coordination of unwanted in-person contact; and any communication that contributes materially to a swatting attempt.
3.6. Hate Speech and Protected-Class Harassment. As defined in Section 1.5.
3.7. Self-Harm Promotion. Content that encourages, instructs, or glorifies suicide, self-injury, or eating disorders, or that targets identifiable persons with such content. Resources for users in crisis are available within the app's safety center.
3.8. Promotion of Crimes Against Persons or Property. Recruitment for, planning of, or "how-to" content facilitating burglary, arson, vandalism, assault, kidnapping, human trafficking, fraud schemes, or similar crimes.
4. Anti-Spam, Anti-Scraping, Anti-Automation
4.1. No mass-posting or repetitive listings. You may not post the same listing repeatedly, post near-duplicate listings to evade staleness, "bump" listings through repeated edits, or otherwise abuse the listing system to dominate community feeds.
4.2. No commercial scraping. Use of automated tools, headless browsers, residential or rotating proxies, browser-extension-based extractors, or any other method to extract Service content at scale is prohibited without ShareFree's prior written agreement. This applies whether you intend to use the data internally, resell it, train a model, or republish it.
4.3. No bot-driven engagement. You may not generate fake claims, fake messages, fake ratings, fake favorites, fake follows, fake reports, or fake ad clicks/impressions, whether through scripts, automation frameworks, click-farms, or paid engagement services.
4.4. Rate limits. Per-user, per-IP, and per-account rate limits apply across the listing, claim, message, report, and API surfaces. Documented thresholds are published at the rate-limits reference (see the Service's developer documentation, where applicable). Probing the limits to characterize them is itself a form of unauthorized access (Section 1.9).
4.5. API access. ShareFree's API is available only under formal written agreement with a ShareFree-issued API key. Reverse-engineered consumption of internal endpoints, the mobile app's network calls, or undocumented routes is prohibited and subject to enforcement under Sections 1.9 through 1.12.
5. Multi-Account Ban
5.1. One human, one active account. This is a foundational rule of ShareFree's trust system. Multi-accounting distorts ratings, defeats blocks, undermines reporter trust, and inflates community membership.
5.2. Permanent ban for evasion. Operating two or more accounts to evade a suspension, ban, block, or rate limit results in permanent termination of all known accounts and addition of the associated device fingerprints, IP ranges, payment instruments, and verification artifacts to ShareFree's deny-list.
5.3. Household exception. Members of the same household may each maintain a single account, provided each member completes ShareFree's identity-verification flow with their own legal identity and does not share account credentials. Sharing one account among household members violates Section 1.23.
5.4. Business-account exception. A natural person may operate one business account in addition to their personal account where ShareFree has approved the business account in writing. Without that written approval, parallel personal and business activity must occur on a single account.
6. Circumvention Attempts
6.1. Evasion is itself a violation. Evading bans, suspensions, account-level blocks, listing removals, rate limits, geofences, age gates, paywalls, sanctions screens, or any other ShareFree control is a separate violation independent of the underlying conduct that triggered the original control.
6.2. App-integrity tampering. You may not tamper with the ShareFree app binary, defeat or strip certificate pinning, bypass jailbreak/root detection, repackage the app, hook the app's runtime, or distribute modified versions.
6.3. Sock-puppet operations. Using one or more secondary accounts to brigade reports against a target, inflate or deflate ratings, manipulate appeals review, simulate community demand, or astroturf engagement is prohibited and treated as both circumvention (this Section) and coordinated inauthentic behavior (Section 1.20).
7. Reporting Prohibited Conduct
ShareFree relies on user reports to identify policy violations at scale. Reports are powerful — and the report queue itself is a resource that bad actors can abuse. This Section governs the responsible use of the report system.
7.1. Block First, Report Second
Block is your immediate, unilateral remedy. Blocking another user removes them from your discovery, claims, messages, and ratings interactions. You do not need a reason, and ShareFree does not review block decisions.
Report is a request that ShareFree take policy action. Use it when you have a good-faith belief, based on first-hand observation, that another user has violated this Policy, the Terms, or the Community Guidelines.
If you are simply trying to remove someone from your experience, block them — do not file a report.
7.2. One Report per Reporter–Target Pair
A single open report per (reporter, target) is sufficient for moderation. Filing additional reports on the same target while a prior report is pending — or refiling immediately after a dismissal — is treated as queue abuse and weighs negatively against your reporter trust score.
7.3. Good-Faith, First-Hand Requirement
Reports must be made (a) in good faith and (b) based on first-hand observation of the conduct reported. You must actually have seen the listing, message, profile, or behavior you are reporting. Reports made on the basis of rumor, screenshot circulation, off-platform feuds, or coordinated campaigns do not satisfy this requirement.
7.4. Review Outcomes
Each report is reviewed and tagged by ShareFree's moderation team (with assistance from ShareFree's AI moderation systems) as one of:
- Upheld — the reported conduct violated this Policy or the Community Guidelines, and an enforcement action was taken against the reported user.
- Dismissed — the reported conduct did not violate Policy, or the evidence was insufficient.
- Abusive — the report was filed in bad faith, retaliatorily, in coordination with other accounts, or as part of a pattern of misuse of the report system.
7.5. Reporter Trust Score
Each user has a reporter trust score that adjusts as follows:
- Upheld report: +1
- Dismissed report: 0 (no penalty for an honest mistake)
- Abusive report: −2, or up to −5 for retaliation against a counterparty in a recent claim, dispute, or rating exchange, or for participation in a coordinated reporting campaign.
7.6. Threshold Consequences
- Score ≤ −5: Reporter Probation. Your reports are queued for human review only and are excluded from the automatic listing-disable and account-flagging thresholds. You may continue to file reports, but they will not produce automated action.
- Score ≤ −10: 30-Day Reporting Suspension. You cannot file new reports for thirty days. Block remains fully available during this period — your ability to protect yourself is unaffected.
- Score ≤ −20: Permanent Loss of Reporting Privileges. You may continue to use the Service, but you may no longer file reports through any channel. Block remains fully available.
7.7. Coordinated Reporting
Multiple accounts targeting one user from shared device fingerprints, IP ranges, payment instruments, or in close temporal proximity will be treated as coordinated abusive reporting. In addition to the Section 7.5 score adjustments, coordinated reporting may constitute a multi-account violation under Section 5 and will be enforced as such.
7.8. Reporter Identity Confidentiality
Reporter identity is confidential to the reported user. ShareFree will not disclose who reported a user as part of routine moderation communications. Reporter identity may, however, be disclosed:
- pursuant to valid legal process (subpoena, court order, search warrant);
- in response to a sworn defamation complaint or civil litigation in which the reporter's identity is materially at issue and ShareFree determines disclosure is appropriate;
- where ShareFree concludes, in its good-faith judgment, that disclosure is necessary to prevent imminent harm.
7.9. Appeals
A reporter who believes their reporting privileges were revoked or restricted in error may appeal through the in-app appeal form. The standard sanction-appeal cooldowns apply: 7 days for community-level sanctions and 30 days for platform-level sanctions before a re-appeal of the same decision.
7.10. § 230(c)(2)(A) Good-Faith Disclaimer
Decisions to remove, restrict, suspend, or refuse to act on content under this Section are made in good faith and in reliance on the protections of 47 U.S.C. § 230(c)(2)(A), which immunizes interactive computer services from liability for "any action voluntarily taken in good faith to restrict access to or availability of material that the provider or user considers to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable, whether or not such material is constitutionally protected." Nothing in this Policy waives or limits that immunity.
8. Consequences
8.1. Default Progressive Ladder
The default enforcement ladder for first-instance, non-egregious violations is:
- Warning — in-app notice identifying the violating content or conduct.
- 5-Day Suspension — temporary loss of posting, claiming, messaging, and ad-management capabilities.
- Permanent Ban — termination of the account.
This ladder is a default guideline, not a contract. ShareFree retains discretion to deviate from it based on the totality of the circumstances.
8.2. Skip-Step Authority
ShareFree may skip directly to suspension or permanent ban, without prior warning, for any violation it determines to be egregious, including:
- fraud, chargeback abuse, and payment-instrument fraud;
- threats of violence and stalking;
- illegal activity and facilitation of illegal transactions;
- sexual exploitation of any kind, with CSAM/NCII triggering immediate permanent ban regardless of history;
- repeat copyright infringement (consistent with the DMCA Policy);
- prohibited-listings violations under Section 2;
- multi-account evasion of a prior sanction;
- any conduct ShareFree concludes presents an imminent risk of harm to users or the integrity of the Service.
8.3. Listing-Level vs. User-Level Sanctions
Removal of an individual listing is a content-level action and does not waive ShareFree's right to impose user-level sanctions for the same conduct. A user whose listing was removed may also receive a warning, suspension, or ban depending on the violation.
8.4. Effects of Suspension or Ban
On suspension or termination:
- Pending claims — open claims (whether you are the giver or the taker) are canceled. ShareFree may notify counterparties without disclosing the reason.
- Ad campaigns — active campaigns are paused. Unspent ad credits associated with paused campaigns are frozen pending appeal outcome.
- Credits and unspent value — credits are forfeited where the underlying violation involved fraud, chargeback abuse, or prohibited-listings violations under Section 2. In other cases, credits are frozen during the suspension period and restored on a successful appeal or, if no successful appeal occurs, treated according to the credit-expiration rules in the Terms.
- Ratings and trust scores — preserved on the record. ShareFree does not retroactively erase rating history when an account is sanctioned, except where the rating itself was the product of coordinated inauthentic behavior.
8.5. Refund Forfeiture
Refunds of credit purchases, boosts, or ad spend are not available where the sanction arose from (a) fraud or chargeback abuse, (b) violation of Section 2 (Prohibited Listings), (c) violation of Section 3 (Prohibited Content), or (d) Section 1.25 account-evasion. In other cases, refund eligibility is governed by the Terms.
8.6. Law-Enforcement Referral
ShareFree may refer evidence of criminal conduct to appropriate law-enforcement authorities. Mandatory reporting under 18 U.S.C. § 2258A applies to suspected CSAM. ShareFree cooperates with valid legal process (subpoenas, warrants, court orders) but does not relay communications between users and law enforcement, and does not act as an investigative agent for any private party.
8.7. Civil and Equitable Remedies
In addition to the in-Service sanctions described above, ShareFree reserves all rights to pursue civil claims and equitable relief — including injunctive relief, damages, and recovery of attorneys' fees where authorized — for violations of this Policy, the Terms, or applicable law, including under the Computer Fraud and Abuse Act, the Defend Trade Secrets Act, the Lanham Act, and Texas common law.
8.8. Appeals
Any sanction may be appealed through the in-app appeal form. Cooldowns:
- Community-level sanctions (e.g., removal from a community, community-scoped posting restriction): re-appeal of the same decision is available no sooner than 7 days after the initial decision.
- Platform-level sanctions (e.g., suspension, permanent ban, loss of reporting privileges): re-appeal of the same decision is available no sooner than 30 days after the initial decision.
New evidence may be submitted at any time and may, at ShareFree's discretion, occasion an out-of-cycle review.
8.9. Non-Waiver
ShareFree's failure to enforce any provision of this Policy on any occasion is not a waiver of its right to enforce that provision on any future occasion. Forbearance is not consent.
9. Changes to This Policy
ShareFree may revise this Policy at any time. Material changes will be communicated through the Service or by email associated with your account. Continued use of the Service after the effective date of a revised Policy constitutes acceptance of the revised Policy.
10. Contact
Questions about this Policy, requests for clarification on whether a planned listing falls within Section 2, and law-enforcement inquiries should be directed through the in-app support channel or to the contact addresses published in the Terms.
This Acceptable Use Policy is incorporated by reference into the ShareFree Terms of Service and works in tandem with the Community Guidelines and the DMCA Policy. Where the Terms reference prohibited listings, that reference is to Section 2 of this Policy.